Last updated: 15 October 2026
This Shipping Policy explains delivery arrangements for orders placed at revamilk.com. Please check the available delivery option, charge and any delivery estimate before completing your order.
Delivery locations and serviceability
Delivery is available to addresses supported by the options offered at checkout. Availability depends on the destination, product and delivery partner. Enter your complete address and PIN code to check available options. If no shipping option is available, contact us before ordering. Do not assume that a location is supported or that international delivery is available unless it is offered at checkout.
Shipping charges
Any shipping fee and eligible free-shipping offer are shown at checkout before you pay. Charges can vary by destination, order value, weight and delivery option. Promotional delivery offers apply only under their displayed conditions. We will contact you if an exceptional issue requires a change; you may decline revised terms and receive a refund for an order we cannot fulfil on the agreed terms.
Order processing and delivery estimates
Orders are prepared after payment confirmation and necessary order checks, subject to stock and serviceability. Any dispatch or delivery estimate displayed at checkout, on the product page or confirmed directly for your order applies to that order. If no estimate is displayed, please contact us for the expected schedule before placing a time-sensitive order. We do not promise a universal delivery period for every PIN code.
Public holidays, severe weather, transport disruption or circumstances outside reasonable control can affect delivery. We will communicate a material change when known. An estimate is not a reason to deny remedies for an undelivered or delayed order under applicable law.
Dispatch updates and tracking
Dispatch and tracking details will be sent to the contact information supplied with your order where the delivery service provides tracking. Tracking can take time to show the carrier’s first scan. Contact us with your order number if you need an update or cannot locate the tracking information.
Correct address and delivery attempts
Provide an accurate name, phone number, address, landmark and PIN code. Request changes promptly; they may not be possible after dispatch. If delivery fails because of an incomplete address or an unavailable recipient, contact us to discuss the next steps. Any proposed additional re-delivery charge will be explained before you agree to it.
Damaged, missing or incorrect deliveries
If a parcel is visibly damaged or tampered with, document the condition where possible and contact us promptly. Do not consume a product with a compromised seal or a suspected safety issue. For a missing parcel, wrong item, leakage or damage, quote your order number so we can investigate with the delivery partner. See our Return and Refund Policy for replacements and eligible refunds. Customers will not be asked to bear a merchant-fault remedy merely because a carrier was involved.
Storage after delivery
Check the package on arrival and follow the storage, allergen and best-before information on the product label. Keep the lid securely closed and use clean, dry utensils as directed. Contact us if the condition of a delivered product is in doubt.
Contact Reva Milk
For order help, returns, delivery questions or privacy requests, email b13haven@gmail.com, call +91 97120 02343, or use our Contact page. Include your order number where relevant. Never send a card number, CVV, password or OTP.
Business contact address: A/6 Narayandham Society, Near Mahesh Complex, Waghodia Road, Vadodara, Gujarat 390019, India. This is a contact address; please obtain return instructions before sending any product.